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Why use an IT Support Company?

More and More companies are now realising the benefits and are using IT Support companies. There are many reasons and benefits however here are the top ones that we continue to see:

Cost Effective 

Number one reason for our clients seeking our services is the cost benefits. There are a number of areas that using an IT support company can reduce cost, including:

Pay for Services Rendered

This is one of the most common reasons for outsourcing IT to save money. If you think about it, you’re “renting” IT talent when problems arise, instead of hiring staff on a permanent basis. When you’re paying for the service rendered, you’re paying a lot less than a full-time IT personnel.

Hiring Permanent Staff

The annual salary of a permanent member of staff to fill a full- time position is usually higher than the average annual cost of using an IT support company.

Benefits or Packages

Using an IT support company you don’t need to offer benefits packages: Medical, dental, pensions, contributions to Employment Insurance etc.. these are all costs that the IT support company bear themselves.

Training Costs

In a survey by HR Review in the UK, 56% of workers said that they will leave their current job if employers stopped providing them with continued training. In fact, 31% said that they have previously left a position because of this issue. Not only do you need to provide initial training of the new employee’s but most employees expect continued training. By using an IT support company, they provide the continued training to their staff with no extra cost to you.

Time Effective 

In-House Training

As well as being a financial reason, training in house staff also takes time to develop and implement with a loss of billable hours.

Decreased Administration Needs

According to Business Wire, workers spend a third of their work time on administrative duties. The loss of this productivity has a profound effect on your business.

More Time to Focus on Core Competencies

By outsourcing certain elements of your business you are freeing time up for your employees to focus on their primary tasks.

Ease of Growth

By outsourcing some elements, the business owner and employees has more time to focus on generating income. Entrepreneurs have long seen outsourcing as a strategy reserved for big business, but technology has made it a more accessible tool for small businesses–and for some small firms, outsourcing has made a powerful impact on their growth, productivity and bottom lines.

Security & Regulations

There are many security regulations and compliance guidelines to to meet when it comes to your software practises. By using an IT company, any security regulations or industry-specific compliance guidelines that must be met are the responsibility of IT company.


Every business owner wants their business to grow, and with Landmark, we’ll be there when you do. You have the flexibility and reassurance that your IT services requirement will grow around your business’ needs if or when they change. That means we proactively assess and manage your IT needs on a day-to-day basis. It’s what we do. Our personal, hands on approach is why so many of our clients affectionately refer to us as “their IT Department”. Contact us now for more information.