Summary
Our client, a logistics and groupage company with €15.2 million in revenue and a team of 45, was facing frequent downtime and system failures due to an outdated server. They had no Business Continuity or Disaster Recovery plan in place, backups hadn’t been working for 4 months, and they had experienced two separate Ransomware and Hacking incidents in the past year.
We helped them transition to a secure, robust and reliable system utilizing Microsoft’s Cloud Platform, Azure and Microsoft 365, and implemented a comprehensive Cybersecurity solution, all while reducing investment costs compared to their previous IT provider.
Background Information: Our client is a logistics and groupage company based in Ireland with locations in multiple locations in Europe. They have a team of 45 and have a revenue of €15.2 million.
The Challenge
Our client was facing a significant challenge with their IT system. They were experiencing frequent downtime due to an outdated server that was continually crashing. The system eventually failed, and the client did not have any Business Continuity or Disaster Recovery Plan in place. Furthermore, backups hadn’t been working for 4 months and no-one knew as there was no regular testing happening to ensure backups worked.
Additionally, they had been the target of two separate Ransomware and Hacking incidents over the previous 12 months. All these challenges were severely impacting their ability to take orders and leading to frustration among customers and employees. They had completely lost faith in technology.
Decision Process
Our client was looking for a solution that would help them transition to a secure, robust, and reliable system. They were also looking for a way to rebuild their faith in technology. They reached out to us after a recommendation from a friend.
Solution and Implementation
We worked closely with the client to identify the risks and where those risks existed both in critical systems and sensitive data. We then built a Cybersecurity suite to ensure those areas were protected. We migrated them into Microsoft’s Cloud Platform leveraging the best of Azure and Microsoft 365. We set their team up to be able to work securely from anywhere in the world, freeing them up from having to work only in their office.
We helped them sleep better at night by implementing an Enterprise Data Backup Solution and a Regular Testing Process. We hooked them up with our award-winning and friendly 24x7x365 Helpdesk team who answer all their calls within 60 seconds (or less).
Client Words
We started working with the team at Landmark Technologies after a recommendation from a friend and could not be any happier. Our IT systems have never been as reliable as they are now, and their friendly engineers are always available whenever we need help. We highly recommended them.
Is your business in need of help?
If your business could benefit from comprehensive IT-managed services, digital transformation, cloud instructor or cybersecurity management then don’t hesitate to reach out to us for a free consultation.
